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Product Support Engineer - Quality Assurance Team (f/m/d/x)


Your tasks

  • Provide excellent customer service to internal and external Clients
  • Manage ticket queue for active projects
  • Administer the JIRA platform for internal and external Clients
  • Work closely with Developers to identify fixes for projects
  • Other tasks as assigned

Your skills

  • Experience coding in Java; knowledge of additional OOP languages is a bonus
  • Familiarity with modern technical environments such as Oracle, MSSQL, Apache Tomcat/WebSphere, Linux, agile methodology
  • Ability to provide customer service for Government projects
  • Experience in JIRA administration or experience working with Atlassian product suite
  • Excellent customer service skills
  • Passion for efficient, reliable solutions
  • Strong analytical skills
  • Experience in Quality assurance techniques for software projects a plus
  • Solution and team oriented way of working
  • Work thoroughly and comprehensibly
  • Passion for getting familiar with new matters on his own
  • BA, BS or MS degree in Computer Science

Your benefits

  • Wide ranging tasks within a leading technology company
  • Professional career development and mentoring program
  • Team events, Team spirit, work & fun
  • Specific training programs, onboarding program
  • Well-being program weekly massages, health day, safe-driving course


Apply now


If you are interested in shaping your future with Deloitte innoWake and want to be part of something bigger, we look forward to receiving your application!

Monika Hefele

Deloitte innoWake GmbH
Robert-Bosch-Straße 1 | 89250 Senden
Telefon: +49 7307 92 190 0 | Email: |